Privacy Policy
Introduction
FitGuideAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the FitGuideAI mobile application (the "App").
Information We Collect
Information You Provide
- Account information: email address and password (password is hashed and stored securely via AWS Cognito).
- Profile information: age, gender, height, weight, training experience level, fitness goals, and equipment availability.
- Workout data: programs, exercises, sets, reps, weights, and workout history.
- Sign in with Apple: if you choose this option, Apple shares your name and a private email-relay address (or your real email if you opt in); we do not receive your Apple ID.
Information Collected Automatically
- Device information: device model, operating system version, and app version.
- Crash reports + diagnostic data: sent through Firebase Crashlytics (Google) for diagnostics and stability improvements. Includes stack traces, device state at time of crash, and a non-personal user identifier.
How We Use Your Information
- Create and manage your account.
- Generate personalized workout programs.
- Track your workout progress and provide smart progression recommendations.
- Improve the App and fix bugs (crash reports + diagnostics).
- Communicate with you about the App (e.g., support responses).
Data Storage and Security
- Account + profile + workout data is stored using AWS cloud services (Amazon Cognito for authentication, Amazon DynamoDB for data storage) in the US-West-2 (Oregon) region.
- Crash + diagnostic data is processed by Firebase Crashlytics (Google) under their security and compliance program.
- All data is transmitted over HTTPS (encrypted in transit).
- Passwords are hashed using industry-standard algorithms via AWS Cognito.
- We follow security best practices to protect your data.
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only in these circumstances:
- Service providers: AWS (cloud infrastructure for account + workout data); Google Firebase (Crashlytics for diagnostics + crash reports); Apple (Sign in with Apple authentication). They process data on our behalf under their respective data-protection agreements.
- Legal requirements: if required by law, regulation, or legal process.
- Safety: to protect the rights, safety, or property of our users or the public.
Your Rights
- Access your personal data by viewing your profile in the App.
- Update your information at any time through the App.
- Delete your account and all associated data through the in-app Delete Account flow, or by emailing help@fitguideai.com.
- Export your workout data (feature in development).
Data Retention
- We retain your data for as long as your account is active.
- If you delete your account, we will delete your personal data within 30 days.
- Anonymized, aggregated data may be retained for analytics purposes.
Children's Privacy
FitGuideAI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page and, if significant, through an in-app notification.
Contact Us
If you have questions about this Privacy Policy, contact us at help@fitguideai.com.